Shipping Policy

Last Updated: 03/25/2025

Thank you for shopping at Rixly Supply. We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below for details on shipping times, costs, and other important information.

Shipping & Delivery

Processing Time:

Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.

Custom or bulk orders may take additional processing time, and customers will be notified accordingly.

Shipping Rates & Delivery Estimates:

Shipping charges are calculated at checkout based on the shipping destination and selected shipping method.

Standard Shipping: Estimated delivery within 5-10 business days.

Expedited Shipping: Estimated delivery within 2-5 business days.

Delivery times may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Destinations:

We currently ship within the United States.

International shipping is not available at this time.

Order Tracking:

Once your order has shipped, you will receive an email with a tracking number and link to track your shipment.

Shipping Restrictions

We do not ship to PO Boxes or APO/FPO addresses.

Some products may have specific shipping restrictions due to size, weight, or regulatory guidelines.

Lost, Delayed, or Damaged Shipments

If your package is delayed beyond the estimated delivery date, please contact the carrier for further assistance.

If your order is lost or damaged in transit, please reach out to us at sales@rixlysupply.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.

Returns & Exchanges

Please refer to our Return Policy for details on returning or exchanging items.

For further inquiries, please contact our customer support team at sales@rixlysupply.com or +1 (713) 438 4277.

Thank you for choosing Rixly Supply!